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Privacy Policy

SaveBox Africa

Effective Date: __________

1. Introduction

SaveBox Africa respects the privacy of its members and is committed to protecting personal information.

This Privacy Policy explains how information is collected, used, stored, and protected.

2. Information We Collect

SaveBox currently collects only:

  • Full Name
  • Phone Number
  • Next of Kin Name
  • Next of Kin Phone Number

SaveBox does not currently collect:

  • National ID Numbers
  • Passport Copies
  • Driving Licences
  • Biometric Information
  • Fingerprints
  • Facial Recognition Data

unless required by law in the future.

3. Purpose of Collection

Information is collected for:

  • Membership registration
  • Account management
  • Savings record management
  • Communication with members
  • Withdrawal administration
  • Contacting next of kin where necessary
  • Compliance with applicable legal obligations

4. Use of Information

SaveBox uses information solely for operating and administering member services.

Information shall not be sold to third parties.

5. Sharing of Information

SaveBox may share information only:

  • With payment service providers involved in transactions
  • Where required by law
  • To protect the security and integrity of SaveBox and its members

6. Data Security

SaveBox implements reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

7. Data Retention

SaveBox may retain information for as long as necessary to:

  • Maintain membership records
  • Resolve disputes
  • Meet legal obligations
  • Protect SaveBox interests

8. Next of Kin Information

Members confirm that they have authority to provide the contact information of their nominated next of kin.

9. Member Rights

Members may request:

  • Correction of inaccurate information
  • Updating of personal information
  • Closure of membership where applicable

10. Cookies and System Data

The SaveBox application may collect limited technical information required for:

  • Security
  • System performance
  • Error monitoring
  • Fraud prevention

11. Changes to this Policy

SaveBox may update this Privacy Policy from time to time.

Material changes will be communicated through the SaveBox platform.

12. Contact

Questions relating to privacy may be directed to SaveBox Africa through its official communication channels.